AI-POWERED ROBOT
SOLUTIONS
Welcome to Hoperun Software, a leading provider of AI-powered robot solutions for various industries. This is the perfect place to learn more about our innovative robotic technology and how it can revolutionize your business.
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CUSTOMER RECEPTION &
ENGAGEMENT
Positioned at key touchpoints,
our AI-powered robot
leverages facial recognition to
instantly identify and warmly
welcome customers, creating
a seamless and personalized
reception experience from the
moment they arrive.
CUSTOMER GUIDANCE
Seamlessly directs customers
to their desired locations,
whether it's the children's play
area, restrooms, or other on-
site facilities - ensuring a
smooth and intuitive
navigation experience.
SEATING ARRANGEMENT
& MEAL SERVICE
Enhances customer comfort by
seamlessly guiding them to the
waiting area and offering
tailored snack or beverage
recommendations. Once a
selection is made, it
autonomously retrieves the
items from the café and delivers
them - creating a smooth,
personalized service experience
from start to finish.
PROACTIVE CUSTOMER
CARE
Redefines in-store engagement
by autonomously patrolling the
space and interacting with
customers using intelligent,
data-driven insights. From
offering drink refills to initiating
friendly conversations, it delivers
a personalized and attentive
experience that elevates
customer satisfaction.
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SMART PRODUCT INTRODUCTION
The robot presents products
through voice and video, allowing
customers to ask questions freely
using voice commands for a
natural, interactive experience.
Powered by RAG (Retrieval-
Augmented Generation)
technology, the system goes
beyond simple Q&A. It actively
understands customer needs
during the conversation and
intelligently recommends suitable
products - delivering a smarter,
more personalized shopping
experience.
INTERACTIVE ENTERTAINMENT
Our AI-powered robot engages
customers through natural, free-
flowing conversations while
delivering interactive
entertainment experiences. From
dancing and playing rock-paper-
scissors to hosting quizzes and
taking photos, it creates a fun and
engaging atmosphere that
enhances every customer visit.
SEAMLESS HUMAN-ROBOT
COLLABORATION
Designed to work hand-in-hand
with your team, the robot supports
staff by executing tasks such as
product introductions, deliveries,
surveys, and meal retrieval upon
request. It also serves as a real-time
translator, consultation assistant,
and a bridge for remote
communication—enhancing
service efficiency and enriching the
customer experience.
ROBOT MANAGEMENT PLATFORM
The backend platform offers
real-time monitoring of the
robot's location and operating
status, giving you full control
and visibility. It also logs
detailed work history,
including customer
interactions and product
inquiries, providing valuable
operational insights. Patrol
routes can be easily configured
and adjusted to suit different
environments, ensuring
efficient and flexible robot
deployment.
CUSTOMIZABLE ROBOT SETTINGS
The backend system allows full control
over the content displayed on the robot's
large screen, making it easy to add,
update, or remove visuals as needed.
Operational parameters can also be
configured and managed directly from
the backend, enabling flexible
customization to suit different service
scenarios.
SMART DATA COLLECTION &
INSIGHTFUL ANALYSIS
The robot continuously transmits critical data
to the backend management system, where it
is intelligently analyzed based on specific
operational needs. This includes logistics
metrics such as delivery distance, frequency,
and time periods, as well as deeper insights
into customer profiles, product preferences,
store environment, and staff activity. These
comprehensive analytics empower businesses
to optimize performance, personalize services,
and enhance overall operational efficiency.